FAQs

Professionally clean, dry completely, roll (not fold), and wrap in breathable material like Tyvek or cotton. Store off the floor in a cool, dry space.

Vacuum edges, undersides, and dark areas regularly; store rugs clean and dry. For storage, seal or wrap and inspect periodically for larvae.

Yes—use thin, breathable rugs and heat-rated pads; avoid thick insulation and rubber backings. Keep coverings light so heat transfers evenly.

Choose felt or felt-with-natural-rubber pads cut about 1–2 inches smaller than the rug. Avoid cheap PVC/vinyl pads that can stick or discolor floors.

Rotate rugs every 3–6 months and use curtains or UV-filtering film to slow fading. Even natural dyes will lighten in strong sun over time.

Plan a deep clean every 12–18 months, sooner with pets, allergies, or heavy traffic. Routine vacuuming won’t remove embedded soils as effectively.

Keep moisture off—these fibers water-stain, yellow, and stiffen easily. For spills, blot immediately and consult a specialist rather than DIY wet cleaning.

Avoid water and steam; use dry extraction or very light blotting, then dry fast. Persistent spots or overall cleaning should be done by pros.

Keep them dry, vacuum with gentle suction only, and call a specialist for stains. Sunlight fades silk quickly—use shades and rotate quarterly.

Use pH-neutral, Wool-Safe-approved products and avoid bleach, ammonia, and high-alkaline soaps. Harsh cleaners (above \~pH 8) can damage wool.

Blot—never rub—using a white cloth, then treat with a pH-neutral, wool-approved spot cleaner. Rinse lightly with cool water and blot dry.

Don’t vacuum or brush-roll fringe—tuck it under, then vacuum only the rug field. Dust fringes with a soft brush or shake them out.