Terms and Conditions Last Updated: August 14, 2025
1. Introduction and Acceptance of Terms
Welcome to Rugsonnet! These Terms and Conditions (“Terms”) govern your access to and use of the website at rugsonnet.com (the “Site”), operated by Rugsonnet (“we,” “us,” or “our”).
By accessing or using the Site, you agree to be bound by these Terms and any other policies, rules, and guidelines incorporated by reference, including but not limited to our Privacy Policy, Return Policy, and Shipping Policy. If you do not agree, you may not access or use the Site.
2. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect, use, and disclose your personal information.
3. User Accounts
To make a purchase or access certain features of the Site, you may need to register for an account. You agree to:
Provide accurate and complete information.
Keep your login credentials secure.
Accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts at our sole discretion.
4. Making Informed Decisions
We encourage you to contact us before purchasing if you have questions about our products. Reach us at [email protected] or through our contact form.
5. Product Information and Pricing
We strive for accuracy in product descriptions, colors, and pricing, but errors may occur. Prices and availability are subject to change without notice. In the event of a pricing error, we may cancel or refuse any order placed at the incorrect price.
6. Orders, Payment, and Risk of Loss
All orders are subject to our acceptance. We accept the payment methods listed on the Site.
Risk of Loss: Title and risk of loss transfer to you once the product is delivered to the carrier. We are not responsible for loss, theft, or damage after delivery to the carrier, unless otherwise required by law.
7. Overdue Payments and Collections
If your balance becomes past due, you agree that:
Accounts more than 30 days overdue may be referred to a collection agency, reported to credit bureaus, and/or pursued in court.
You are responsible for all related costs, including collection agency fees and reasonable attorneys’ fees.
8. Liability and Indemnification for Injury and Property Damage
By purchasing from Rugsonnet, you assume responsibility for risks associated with possession, use, or transport of our products.
You agree to indemnify and hold Rugsonnet harmless from claims or damages related to:
Personal injury or financial loss occurring during shipping, delivery, or while products are in your possession.
Property damage to your premises, third-party premises, or our inventory.
Costs or injuries arising from third-party delivery services you request or direct.
9. Client Property and Insurance
We are not responsible for personal property left on our premises. Such property is not insured by us. You must arrange your own insurance if needed.
10. Right to Refuse Service
We may refuse service, terminate accounts, or cancel orders at our sole discretion, especially if conduct violates the law or harms our interests.
11. Shipping and Returns
Please refer to our return policy for additional information: Returns Policy
12. Intellectual Property
All Site content (text, graphics, logos, images, audio, software, etc.) is the property of Rugsonnet or its licensors and protected by U.S. and international intellectual property laws. You may not use or reproduce content without our written permission.
13. Prohibited Conduct
You may not use the Site to:
Upload viruses or malicious code.
Harass or intimidate users.
Gain unauthorized access to the Site.
Use bots or automated systems to access the Site.
Interfere with Site operations.
14. Disclaimer of Warranties
THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS OTHERWISE STATED IN WRITING.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, RUGSONNET IS NOT LIABLE FOR ANY DAMAGES ARISING FROM USE OF THE SITE OR PRODUCTS, INCLUDING DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
16. Indemnification
You agree to indemnify and hold harmless Rugsonnet, its affiliates, officers, directors, employees, and agents against claims or expenses arising from your use of the Site or purchase of products.
17. Force Majeure
We are not liable for failure to perform due to circumstances beyond our control, including natural disasters, labor disputes, supplier delays, shipping interruptions, government actions, or pandemics.
18. Arbitration and Dispute Resolution
All disputes arising out of these Terms shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will occur in New York
Class Action Waiver: You waive the right to participate in a class action or class-wide arbitration.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of New York. You agree to submit to the exclusive jurisdiction of the state and federal courts located in New York for disputes not subject to arbitration.
20. Changes to the Terms
We may revise these Terms at any time. If changes are material, we will provide at least 30 days’ notice. Continued use of the Site after changes means you accept the revised Terms.
21. Severability
If any provision is found invalid, the remainder of the Terms shall remain enforceable.
22. Entire Agreement
These Terms, together with incorporated policies, constitute the entire agreement between you and Rugsonnet, superseding prior agreements or representations.
23. Marketing and Photography Consent
Unless you notify us otherwise in writing, you grant Rugsonnet permission to use photographs of products purchased by you (including installed in your space, if shared) for marketing purposes.
Contact Information
Questions about these Terms? Contact us at:
[email protected]
